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Business & Event Intelligence

Partner Health Is Hiding In Your Governance Events.

Best for: COO CFO VP Partnerships Channel Director
30-60 days

churn warning before it is too late

The Challenge

  • Partner churn discovered at renewal — too late to save the account. By the time the contract lapses, the disengagement started months ago
  • The warning signs exist in governed activity — delegated admin usage, login patterns, tool activity, blocked actions, approvals — but nobody treats identity events as business signal
  • 5% better partner retention = 25-95% profit boost (Bain), but you are flying blind on partner engagement until the renewal conversation

The Solution

  • 100+ identity and authority event types feed a real-time Partner Health Score — login frequency, feature adoption, API activity, delegation usage, and governance friction all quantified
  • Early warning system flags disengagement 30-60 days before churn — enough time to intervene with the partner before they have made the decision to leave
  • Engagement metrics become actionable alerts: "Partner #47 delegated admin activity dropped 60% this month" surfaces automatically, not during annual review

The Difference

Without Partner Intelligence

Churn discovered at renewal

With IdentityRM

30-60 day early warning

Without Partner Intelligence

Partner data = compliance logs nobody reads

With IdentityRM

Partner data = authority-event health score

Without Partner Intelligence

Reactive: "Why did they leave?"

With IdentityRM

Proactive: "Who is at risk right now?"

Without Partner Intelligence

Engagement = gut feeling at QBR

With IdentityRM

Engagement = quantified, automated alerts

Ready to solve this?

See how event-derived partner intelligence works in practice.