Business & Event Intelligence
Partner Health Is Hiding In Your Governance Events.
Best for:
COO
CFO
VP Partnerships
Channel Director
30-60 days
churn warning before it is too late
The Challenge
- Partner churn discovered at renewal — too late to save the account. By the time the contract lapses, the disengagement started months ago
- The warning signs exist in governed activity — delegated admin usage, login patterns, tool activity, blocked actions, approvals — but nobody treats identity events as business signal
- 5% better partner retention = 25-95% profit boost (Bain), but you are flying blind on partner engagement until the renewal conversation
The Solution
- 100+ identity and authority event types feed a real-time Partner Health Score — login frequency, feature adoption, API activity, delegation usage, and governance friction all quantified
- Early warning system flags disengagement 30-60 days before churn — enough time to intervene with the partner before they have made the decision to leave
- Engagement metrics become actionable alerts: "Partner #47 delegated admin activity dropped 60% this month" surfaces automatically, not during annual review
The Difference
| Without Partner Intelligence | With IdentityRM |
|---|---|
| Churn discovered at renewal | 30-60 day early warning |
| Partner data = compliance logs nobody reads | Partner data = authority-event health score |
| Reactive: "Why did they leave?" | Proactive: "Who is at risk right now?" |
| Engagement = gut feeling at QBR | Engagement = quantified, automated alerts |
Without Partner Intelligence
Churn discovered at renewal
With IdentityRM
30-60 day early warning
Without Partner Intelligence
Partner data = compliance logs nobody reads
With IdentityRM
Partner data = authority-event health score
Without Partner Intelligence
Reactive: "Why did they leave?"
With IdentityRM
Proactive: "Who is at risk right now?"
Without Partner Intelligence
Engagement = gut feeling at QBR
With IdentityRM
Engagement = quantified, automated alerts
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